All sales are final on wines and they may NOT be returned for a refund, credit or exchange.
However, defective wines may be exchanged for items of equal or greater value. Agenor Wine Merchants stands behind all the wines we sell. If you open a bottle and find that it is defective, we will gladly exchange it for a bottle of equal or greater value.
Since we cannot control how bottles are stored once they leave our possession, we will only accept bottles for exchange within 15 days of purchase. Items to be returned are subject to evaluation by our staff, and must be accompanied by your original sales receipt.